Shipping and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging

FREE SHIPPING

Enjoy FREE ground shipping for orders over $60 when shipping within the lower 48 states and military APO’s. Shipments to Alaska, Hawaii, Puerto Rico, and Guam now enjoy FREE Shipping on orders over $100. Delivery window varies.

WE CURRENTLY SHIP WITHIN 3 BUSINESS DAYS

Orders are shipped from our warehouse within 2-3 business days for all shipping methods, Monday–Friday, after the payment and delivery address are verified.

Flat rates for all shipping methods are determined by the shipping address and subtotal, as seen in the table below. For orders less than $60, a flat rate of $4.99 is charged to ship within the contiguous US. We offer expedited shipping to most US street addresses via UPS. At times we combine shipping methods to provide the best service possible.

	UPS / USPS / SurePost	UPS / USPS / SurePost	USPS Ground	UPS Ground	UPS 2nd Day Air	UPS Next Day Air
Order Subtotal	$0 – $59.99	$60+	$100+	Any Subtotal	Any Subtotal	Any Subtotal
Continental US Street Address	$4.99	FREE	FREE	Real-Time Est.	Real-Time Est.	Real-Time Est.
Continental US P.O.Box & APO’s	$4.99	FREE	FREE
Hawaii & Alaska	Real-Time Est.	Real-Time Est.	FREE	Real-Time Est.
US V.I., Puerto Rico & Guam	Real-Time Est.	Real-Time Est.	FREE

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.